[Internship Foodtech] - Customer Success Manager France

Sensaterra is a European platform selling high quality hot beverages (coffee, tea, herbal tea, chocolate, and equipments), directly from independent artisans for all hot drinks lovers

Our mission: lighting up the daily life of hot beverages lovers 🌞

Our ambition: Democratize high quality hot drinks in Europe ☕

Our promise: Give more visibility to artisans and their know-how 👨‍🌾👩‍🌾

Customer Success Assistant

‘Happiness is a hot drink on a cold day’

About

SENSATERRA is the European marketplace offering hot beverages (tea, coffee, chocolate…) directly from independent specialists/craftsmen

Currently in France, Frenchy and Italy, our wish is to become the leading marketplace for hot beverages, whether for consumers or for hot drinks specialists

SENSATERRA’s mission is to make daily life happier by offering a wide offering of different high-quality products to consumers, from many different ethical specialists. Whether you are an expert or a beginner coffee/tea consumer, you can find your dream products thanks to our easy-to-use and interactive platform. And don’t worry, you will find the equipment adapted to your preferred coffee/tea

Because we know how important a hot drink is to everybody’s routine!

SENSATERRA has been launched in January 2020, by a 4-co-founders team, including Denis Fayolle (Business Angel), Maxence Béguin, Clément Marty & Camille Rodrigue. We are now an international team of 13 people.

The website is launched the 26.02.2021 so you will join our Start-Up from the beginning and grow with us!

Our values:

Please find below our most important values:

Challenges: You are fond of challenges? Objectives do not scare you and overcoming them is your mindset? You will fit Sensaterra ! Challenges motivated us and we work as a team to overcome them everyday

Curiosity: In our opinion, tolerance, open-mindedness and willingness to discover are at the core of our values. We want you to grow and keep your curiosity growing within the company. Thus, you will have the opportunity to attend diverse speeches and training and you will have a personalized follow-up.

Trust: Trust is our keyword, whether it is within the company or with our suppliers. Working with SENSATERRA means having responsibilities from day 1 and evolving within the company (regular internal promotions)

Team spirit: As great sportsmen/women, we believe the only way to achieve our mission and fill our objectives is by working together!

If you find yourself into this description, don’t hesitate anymore and meet us for this great adventure

How do we deal with interviews?

Discussion with the team & Maxence & Camille (co-founders) during several interviews

Additional benefits

Office in the center of Paris: Sentier, the ‘French Silicon Valley’

Opportunity to become one of the1st employee of a fast-growing startup and create everything from scratch

Opportunity to sign a full-time job at the end of the 6-month internship

Sharing offices with 3 other companies which are mainly hiring international profiles (you will meet a lot of French speaking people!)

Opportunity to learn from people that faced the same issues to grow their businesses in Europe

Fully-equipped office with, of course, high-quality free hot drinks

Remuneration: 700 € / month

50 % Navigo (transportation pass)

Good work life balance

Please don't hesitate to contact [email protected] et [email protected] to apply :)