Marketing Working Student
Type d'offre :
Stage universitaire / V.I.E / V.I.A
Lieu de l'offre :
Stuttgart Germany
Lieu du siège :
Baden-Württemberg, Allemagne
Fonction :
Marketing / Communication
Date de publication :
31/07/2026
Your key responsibilities will include:
Coordinating with Customer Care teams regarding deliveries, order cancellations, returns and refunds, invoice-related cases and urgent customer escalations
Managing operational activities on marketplace platforms, including shipment updates, refunds, customer messages and customer reviews
Ensuring compliance with marketplace service level agreements and monitor operational performance
Identifying recurring issues and support continuous process improvements across marketplace operations
Providing administrative and operational support to Marketplace Managers in their daily business activities
What You Bring
A strong interest in e-commerce and marketplace business
Excellent communication skills in German and English; French is an advantage
Attention to detail and the ability to handle repetitive tasks
A proactive, open-minded and team-oriented mindset
Availability to work approximately 1.5 hours every weekday (Monday to Friday) in the afternoon to ensure compliance with marketplace service level agreements
Coordinating with Customer Care teams regarding deliveries, order cancellations, returns and refunds, invoice-related cases and urgent customer escalations
Managing operational activities on marketplace platforms, including shipment updates, refunds, customer messages and customer reviews
Ensuring compliance with marketplace service level agreements and monitor operational performance
Identifying recurring issues and support continuous process improvements across marketplace operations
Providing administrative and operational support to Marketplace Managers in their daily business activities
What You Bring
A strong interest in e-commerce and marketplace business
Excellent communication skills in German and English; French is an advantage
Attention to detail and the ability to handle repetitive tasks
A proactive, open-minded and team-oriented mindset
Availability to work approximately 1.5 hours every weekday (Monday to Friday) in the afternoon to ensure compliance with marketplace service level agreements
